FAQ

Most frequent questions and answers

In order to support small businesses, we accept the minimum order quantity is 20 PCS.

We do support bulk Dropshipping and blind Dropshipping orders. We guarantee that there is no extra promotions  or invoice inside packages .

Samples are made on demand sample cost and freight can be negotiated. Samples will be dispatched within 5-7 days.

As a professional manufacture, we are welcome OEM/ODM orders. In addition, we accept low MOQ in order to support small business. Feel free to send us your design, our engineer team will work closely with you. If you plan to go beyond the retailer store/Dropshipping mode and upgrade your brand, we will offer a full solution of customized branding package to escalate your customers’ unboxing experience. That includes hangtags, inserted card, branding package box with your exclusive logo.

Any information that you share with us is private and confidential. At no point will we share, rent or sell your personal information without your consent, except as required by law. 

All orders are shipped from our warehouse within 3-5 business days of the order being placed. Shipments typically arrive in between 10-20 business days after the shipment date, depending on the availability of the carrier provider and location. We do apologize that Delivery Delays Possible Due To COVID-19

Please refer to Shipping & Returns Policy located in the footer.  

You may contact us via email to request for cancellation. Please be advised we can only cancel your order if it has not been processed or shipped.

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